Frequently Asked Questions |

Get Answers to Common Questions

Here are some common questions about account registration, our training platform, and sexual harassment training requirements & compliance. If you need further assistance, please submit a support inquiry.

Who can register?

Account/company registration is available to authorized managers & supervisors of a business only. Once the business is registered, the supervisor/manager can assign a training session to each employee from the admin area. Individual employees cannot register.

Only one account may be registered per company. If your company manages HR/training requirements per single location or you operate a franchise, you may register for that location as a stand-alone account. 

Only one company registration per email address/contact name is allowed.

What is required to register my company?

In order to register a company for an admin account, you must be an authorized supervisor or manager. Only one registration is allowed per company. If you attempt to register a company that has already been registered, an error will be indicated preventing registration.

You must also provide a valid company email address and phone number. You may not use a free/consumer email address to register your company. 

I have been assigned a training, where do I take it?

Please login with the credentials provided here.

On the menu bar, click on My Profile. This will let you see all trainings you have assigned.

If you have an incomplete training, a Complete Training button will be available. Click the button to finish your training.

Where is my certificate?

Please login with the credentials provided here.

On the menu bar, click on My Profile. This will let you see certificates for the trainings you have completed.

If you have a completed training, a Certificate button will be available. Click the button to download your PDF Certificate.

How do I finish the training?

Please login with the credentials provided here.

When taking a training, you will see questions appear on the right side of the screen as they are asked in the video.

Complete the entire video and answer all questions correctly to enable the Submit Quiz Answers button.

If you answer a question wrong, it will turn red. You will not be able to submit your quiz answers until they are all correct.

HINT: Pay attention to the video as the instructor gives you the correct answer(s).

What is sexual harassment?

State regulations define sexual harassment as unwanted sexual advances, or visual, verbal or physical conduct of a sexual nature. This definition includes many forms of offensive behavior and includes gender-based harassment of a person of the same sex as the harasser. The following is a partial list of prohibited behavior:

  • Visual conduct: leering, making sexual gestures, displaying of sexually suggestive objects or pictures, cartoons or posters.
  • Verbal conduct: making or using derogatory comments, epithets, slurs and jokes. Verbal abuse of a sexual nature, graphic verbal commentaries about an individual’s body, sexually degrading words used to describe an individual.
  • Physical conduct: touching, assault, impeding or blocking movements.
  • Offering employment benefits in exchange for sexual favors.
  • Making or threatening retaliatory action after receiving a negative response to sexual advances.
Which employers have to provide training?

By January 1, 2020, an employer having five or more employees shall provide at least two hours of classroom or other effective interactive training and education regarding sexual harassment to all supervisory employees and at least one hour of classroom or other effective interactive training and education regarding sexual harassment to all nonsupervisory employees in California within six months of their assumption of a position. This training must be provided once every two years.

What training do employers have to provide?

Employers must provide sexual harassment prevention training in a classroom setting, through interactive E-learning, or through a live webinar. E-learning training must provide instructions on how to contact a trainer who can answer questions within two business days.

Any training must explain:

  • The definition of sexual harassment under the Fair Employment and Housing Act and Title VII of the federal Civil Rights Act of 1964;
  • The statutes and case-law prohibiting and preventing sexual harassment;
  • The types of conduct that can be sexual harassment;
  • The remedies available for victims of sexual harassment;
  • Strategies to prevent sexual harassment;
  • Supervisors’ obligation to report harassment;
  • Practical examples of harassment;
  • The limited confidentiality of the complaint process;
  • Resources for victims of sexual harassment, including to whom they should report it;
  • How employers must correct harassing behavior;
  • What to do if a supervisor is personally accused of harassment;
  • The elements of an effective anti-harassment policy and how to use it;
  • “Abusive conduct” under Government Code section 12950.1, subdivision (g)(2).
  • Discuss harassment based on gender identity, gender expression, and sexual orientation, which shall include practical examples inclusive of harassment based on gender identity, gender expression, and sexual orientation.

Finally, any training must include questions that assess learning, skill-building activities to assess understanding and application of content, and hypothetical scenarios about harassment with discussion questions.

Which employees do employers have to train?

Employers having five or more employees must train all supervisors in California, as well as nonsupervisory employees in California. A supervisor is anyone with authority to hire, fire, assign, transfer, discipline, or reward other employees. A supervisor is also anyone with the authority to effectively recommend (but not necessarily take) these actions if exercising that authority requires the use of independent judgment.

What should I do if I experience a sexual assault, sexual violence, or other criminal acts?

If you experience sexual harassment that rises to the level of violence or assault, you should immediately contact law enforcement. Please see the California Attorney General’s webpage on Sexual Violence at for more information about sexual violence and available resources for victims of such violence.

Do I need a credit card?

Yes. A credit card is required to purchase training credits. Credits may be purchased on an as-needed basis through your admin account. 

Can my company be invoiced?

Sorry, no. To utilize the system after you have exceeded your free training sessions (first five 1-hour employee training sessions and first two 2-hour supervisor training sessions), you must purchase training credits with a credit card through your admin account. At this time, we are unable to bill your company for training sessions. Please email for more information.

How much are additional training sessions?

A 1-Hour Employee Training session is $10. A 2-Hour Supervisor Training session is $20. 

Training credits may be purchased one at a time as needed, or you may pre-purchase several training credits for later use. Training credits never expire. Once a training credit has been used to assign a training session, it is non-transferable and non-refundable.

How do training credits work?

Once you have purchased a training credit through your admin account, you may utilize these as needed by assigning a training session to a new employee or supervisor. Training credits never expire. Once a training credit has been used to assign a training session, it is non-transferable and non-refundable. The training credit is debited from your account once a training has been assigned.